FAQ

Whether you cover the distance on the gym bike, or head out on the weekend for a long old adventure, set your target, clock up your miles and see how far along you can get on Team Rickshaw’s 500-mile route!

The everydayhero website is a safe and secure fundraising platform which will help you collect donations and sponsorship. Once you’ve registered, you’ll be able to log in and access your page – totting up your miles and seeing where you stack up on the leader boards! You can manually add the miles you’ve covered (static gym bikes are just as welcome as the real thing) or link up your fitness apps to clock them as you go.

The everydayhero team have a dedicated support team to help you with any queries about setting up your page, how to make a donation or using your page. Simply drop them an email at help@everydayhero.co.uk or give them a call on 08456809720. If you have questions relating to BBC Children in Need, feel free to get in touch at cincommunityengagement@bbc.co.uk and the yellow bear will sort you out.

If you connect one of your compatible fitness apps to your everyday hero account, you’ll automatically be able to share your training or Rickshaw activity and your miles will get totted up. Sharing your route is a great way to drum up support and demonstrate all the effort that is going into your fundraising, but you can also turn this off at any time by logging into your fitness app and switching this functionality off. We’d recommend turning this off if fundraising with your children, and it is advisable to vary your route and time you take part if you plan on sharing your route. Avoid telling people when you are going out and always post your route after you’ve completed it.

We’d love you to cycle ‘alongside’ our Rickshaw riders from the convenience of your local parks, cycling routes or even on a static gym bike! However or whenever you do it, or far you feel you want to go, we really don’t mind – it’s genuinely the taking part that counts. Whether you take on one mile or a hundred, they’ll all tot up to the total. If walking is more your thing, why not try out the Countryfile Ramble instead?

Not at all. Complete the distance you feel comfortable with at any time. All we request is that any monies are paid in by 31st December 2017.

BBC Children in Need currently supports over 490,000 children and young people across over 2,500 projects across the UK*. These projects support a variety of disadvantages, such as disabilities, poverty and deprivation, young people experiencing domestic violence, drug and alcohol abuse and bereavement.

*as of end of June 2017

For safety reasons we request that other cyclists do not cycle alongside or behind the rickshaw on the road.

If you'd like to come and support the Riders, the official route will be shown at pudsey.viewranger.com. Due to unforeseen circumstances the route is subject to change.