FAQ

The Rickshaw Challenge is a cycling challenge undertaken every year by 6 young people from Children in Need funded projects. Led by Matt Baker, you can follow the team’s progress on The One Show and come out on their route to show your support!

Ride with Team Rickshaw is a new way of being a part of the action! Join thousands of supporters across the country with your own sponsored cycling challenge. Cycle in the gym or on the roads, track your progress live and add your miles to our collective total. You can choose your distance challenge from the live routes and complete it on your own or as a team.

BBC Children in Need currently supports over 580,000 children and young people across over 2,600 projects across the UK*. These projects support a variety of disadvantages, such as disabilities, poverty and deprivation, young people experiencing domestic violence, drug and alcohol abuse and bereavement.

*as of end of March 2018.

Not at all. Complete the distance you feel comfortable with at any time. We’ve given you some options to pick from, but you’re welcome to set your own distance and complete this as and when you’re able. The riders will be undertaking their challenge from the 8th November, but you’re welcome to start yours before, after or alongside! All we request is that any monies are paid in by 31st December 2018.

We’d love you to cycle, trike or bike ‘alongside’ Team Rickshaw from the convenience of your local parks, cycling routes or even on a static gym bike! However or whenever you do it, or far you feel you want to go, we really don’t mind – it’s genuinely the taking part that counts. Whether you take on one mile or a hundred, they’ll all tot up to the collective total. If walking is more your thing, why not try out the Countryfile Ramble instead?

If you'd like to come and support the Riders, the official route will be shown at https://pudsey.viewranger.com. Please do bear in mind that sometimes unforeseen circumstances cause the route to change. For safety reasons it is not possible for you to cycle alongside the actual rickshaw.

Log into your fundraising page and click the pencil icon on ‘Edit this Supporter page’. Choose the dropdown menu ‘Which pre-registered BBC Children in Need partner are you fundraising with?’ Choose from list of corporate partners and click ‘save’.

If you connect one of your compatible fitness apps to your everyday hero account, you’ll automatically be able to share your training or Rickshaw activity and your miles will get totted up. Sharing your route is a great way to drum up support and demonstrate all the effort that is going into your fundraising, but you can also turn this off at any time by logging into your fitness app and switching this functionality off. We’d recommend turning this off if fundraising with your children, and it is advisable to vary your route and time you take part if you plan on sharing your route. Avoid telling people when you are going out and always post your route after you’ve completed it.

The Rickshaw Challenge fundraising pages are only accessible to those aged 18 years old or above as they are able to connect with fitness tracking apps with location sharing capabilities. We therefore advise using an alternative fundraising platform to raise money for BBC Children in Need if you are under 18 years old.

Everyday Hero have a dedicated support team to help you with any queries about setting up your page, how to make a donation or using your page.

Simply drop them an email at help@everydayhero.co.uk or chat to them directly from your fundraising page.. If you have questions relating to BBC Children in Need, feel free to get in touch at pudsey@bbc.co.uk and the yellow bear will sort you out.

Log into your fundraising page and click on your name in the top right hand corner and choose ‘Account’. Click on ‘Manage Connections’. Scroll down to ‘Strava’ and click on ‘Connect’.

To enter the Strava challenge go to ‘Connect to Strava’ at the bottom of the homepage and click on ‘Find out more’. Head over to ‘Win Prizes’ and click on the link to take you to the Strava Challenge. Alternatively, log into your Strava account, go to ‘Challenges’ and find the ‘Ride 50 Miles for BBC Children in Need’ challenge.

Log in to Strava on your smart phone or device before you start your challenge to record your miles. Your miles will then automatically be synced to your fundraising page. You can change this at any time in your Settings.

You have to be 18 or older to enter the prize draw. It is only open to UK residents who are 18 years old or over at the date of entry.